NETSPYPRO SUPPORT - Business, Internet Cafe, Workstation, Library and School Network Monitoring Software

If you do not find the answer to your question in our knowledge base, you can contact technical support any time by submitting a new support ticket. 

Network & Spy Software FAQ

What Is Spy Software?
Monitoring Software, which is commonly referred to as Spy Software, is a computer application that discreetly monitors and records activities of a computer system. This activity usually includes keystrokes, chats, emails and other Internet and local activity. Traditional spy software is designed to function on only one PC.

Selecting the correct type of spy software to suit your needs is extremely important. Most spy software packages are designed to function on only one PC. In order to monitor PCs on a network, a specific type of software called network monitoring software is required.

What Is Network Spy Software?
Network Monitoring Software, which is commonly referred to as Network Spy Software is monitoring software designed to run on a network. This software has the same basic functions as spy software, but will functions on a network of computers. A network supervisor accesses the activity logs via a hidden and password protected interface. This allows the administrator to see exactly what users were doing while they were logged into the network.

Regular spy software functions in a way that monitors a single PC at a time. Network Spy Software functions on multiple PCs at once. All activity from all computers within the network is stored for later viewing. The network administrator can monitor their entire network from one central location.

What Is A Keylogger?
The term keylogger refers to a computer application that hides in the background and records all keystrokes. The pre-cursor to spy software, a keylogger is a very basic monitoring solution. It records keystrokes only, whereas spy software records much more activity data such as keystrokes, chats, web sites visited, applications ran, etc.

Why Would I Use Monitoring Software?
These types of software are useful for anyone seeking the truth about what others are doing on a computer. Employers use monitoring software to keep an eye on what their employees are doing while they are supposed to be working. Parents who want to protect their children online use monitoring software to ensure their children's safety.

Are These Types Of Software Legal?
Monitoring and spy software are completely legal as long as the purchaser owns or has proper authority over the computer and adult users (such as employees) are notified that they are being monitored. Notifying an employee can be as simple as signing a form about Acceptable Internet Use indicating that activities can be monitored.

Installing this type of software on a computer that the purchaser does not own could be a violation of federal or state law. When spy software is purchased the purchaser agrees that the computer it will be installed on is his or her own computer.

In the case of a business, an authorized representative of the company can purchase software to install on the company system. If you don't have proper authorization from your company to install monitoring software on company systems, then you can not install monitoring software legally in any case.

What Is Network Monitoring Software?
Network Spy Software, which is commonly referred to as Network Monitoring Software, is monitoring software designed to run on a network of computers. This type of software records user activity such as chats, web sites visited, emails sent, etc. A network supervisor accesses the activity logs via a hidden and password protected interface. This allows the administrator to see exactly what users were doing while they were logged into the network.

Which Networks Can Be Monitored?
Any Windows-based network communicating through TCP/IP will work with network spy software. This includes home networks and business / corporate networks. Very few networks will not work with this type of software such as non Windows-based networks and Unix / Linux networks.

Can I Use Regular Spy Software?
Regular spy software is designed for one PC at a time. If a network administrator were to install regular spy software on their network, then each time the results needed to be viewed they would need to physically go to each of the PCs being monitored. With network spy software the results for ALL computers can be viewed directly from the administrator's own PC.

Can A Corporate Network Be Monitored?
Corporate networks of any size can be monitored with Network Spy Software. Many employers use this type of software for making sure their employees aren't goofing off. Others use the software to prevent leaks of important data. If an employee is working with a competitor on their work PC, network monitoring software will very likely catch it.

Can A School Network Be Monitored?
Schools and universities routinely monitor their networks using network monitoring software. Universities and colleges gain an advantage by ensuring that students are using their network properly. Public schools also monitor their networks to learn the truth about what their pupils are doing while using the school computer network.

Can A Home or Small Network Be Monitored?
Many home-based or small businesses utilize a network to help with business tasks. Networks with as few as two computers can be monitored with network monitoring software. This can help business owners learn the truth about what their employees are doing while using their work computer.

What If I Don't Have A Network?
If you do not have a network but are interested in learning more about spy software for single computers, please visit the web site of our flagship product, AceSpy Spy Software. AceSpy.com features more answers to general questions about spy software.

What If I Want to Monitor A Remote Computer?
If you do not have a network but are interested in a spy software program capable of monitoring a remote computer on another network you should look into Sniper Spy Remote Computer Monitoring Software.

I need further technical support?
If you do not find the answer to your question in our knowledge base, you can contact technical support any time by submitting a new support ticket. 

packages are designed to function on only one PC. In order to monitor PCs on a network, a specific type of software called network monitoring software is required.

What Is Network Spy Software?
Network Monitoring Software, which is commonly referred to as Network Spy Software is monitoring software designed to run on a network. This software has the same basic functions as spy software, but will functions on a network of computers. A network supervisor accesses the activity logs via a hidden and password protected interface. This allows the administrator to see exactly what users were doing while they were logged into the network.

Regular spy software functions in a way that monitors a single PC at a time. Network Spy Software functions on multiple PCs at once. All activity from all computers within the network is stored for later viewing. The network administrator can monitor their entire network from one central location.

What Is A Keylogger?
The term keylogger refers to a computer application that hides in the background and records all keystrokes. The pre-cursor to spy software, a keylogger is a very basic monitoring solution. It records keystrokes only, whereas spy software records much more activity data such as keystrokes, chats, web sites visited, applications ran, etc.

Why Would I Use Monitoring Software?
These types of software are useful for anyone seeking the truth about what others are doing on a computer. Employers use monitoring software to keep an eye on what their employees are doing while they are supposed to be working. Parents who want to protect their children online use monitoring software to ensure their children's safety.

Are These Types Of Software Legal?
Monitoring and spy software are completely legal as long as the purchaser owns or has proper authority over the computer and adult users (such as employees) are notified that they are being monitored. Notifying an employee can be as simple as signing a form about Acceptable Internet Use indicating that activities can be monitored.

Installing this type of software on a computer that the purchaser does not own could be a violation of federal or state law. When spy software is purchased the purchaser agrees that the computer it will be installed on is his or her own computer.

In the case of a business, an authorized representative of the company can purchase software to install on the company system. If you don't have proper authorization from your company to install monitoring software on company systems, then you can not install monitoring software legally in any case.

What Is Network Monitoring Software?
Network Spy Software, which is commonly referred to as Network Monitoring Software, is monitoring software designed to run on a network of computers. This type of software records user activity such as chats, web sites visited, emails sent, etc. A network supervisor accesses the activity logs via a hidden and password protected interface. This allows the administrator to see exactly what users were doing while they were logged into the network.

Which Networks Can Be Monitored?
Any Windows-based network communicating through TCP/IP will work with network spy software. This includes home networks and business / corporate networks. Very few networks will not work with this type of software such as non Windows-based networks and Unix / Linux networks.

Can I Use Regular Spy Software?
Regular spy software is designed for one PC at a time. If a network administrator were to install regular spy software on their network, then each time the results needed to be viewed they would need to physically go to each of the PCs being monitored. With network spy software the results for ALL computers can be viewed directly from the administrator's own PC.

Can A Corporate Network Be Monitored?
Corporate networks of any size can be monitored with Network Spy Software. Many employers use this type of software for making sure their employees aren't goofing off. Others use the software to prevent leaks of important data. If an employee is working with a competitor on their work PC, network monitoring software will very likely catch it.

Can A School Network Be Monitored?
Schools and universities routinely monitor their networks using network monitoring software. Universities and colleges gain an advantage by ensuring that students are using their network properly. Public schools also monitor their networks to learn the truth about what their pupils are doing while using the school computer network.

Can A Home or Small Network Be Monitored?
Many home-based or small businesses utilize a network to help with business tasks. Networks with as few as two computers can be monitored with network monitoring software. This can help business owners learn the truth about what their employees are doing while using their work computer.

What If I Don't Have A Network?
If you do not have a network but are interested in learning more about spy software for single computers, please visit the web site of our flagship product, AceSpy Spy Software. AceSpy.com features more answers to general questions about spy software.

What If I Want to Monitor A Remote Computer?
If you do not have a network but are interested in a spy software program capable of monitoring a remote computer on another network you should look into Sniper Spy Remote Computer Monitoring Software.

Can I download a demo version of Net Spy Pro?
Certainly! To download a demo version of Net Spy Pro simply install NSP to your workstation, by first, Downloading the Net Spy Pro Free Trail Demo. This trail version is a 15 day limit. Run the file on the your (admin) workstation. Go through the installer and be sure to click "Allow" or "Unblock" on any firewall messages that appear after installing. Once you are inside the Admin Control Panel, proceed to the next step.  Then Install the setup file to other workstations you wish to monitor. Once you are inside the Admin Control Panel, verify that the NSP Status is Active. Then click X to exit the interface. The server will remain running. Be sure to click "Allow" or "Unblock" on any firewall messages that appear after installing. Connect to a workstation from your workstation. To start, click "View Logs". Then click Refresh All. Your networked PC's should appear in the list. If nothing appears you can use the "Network Scan" to scan for systems. From either screen, click a system to select it. Then click "View Activities". A browser screen will appear asking for the password. By default the password is "retinax". After you are logged in, click any of the commands on the left side to utilize the software on the PC you are connected to. Try the new "Real-time View" features of NSP. From your Admin Control Panel, click "Real-time View". Then click Add to add some workstations to the Real-time list. Then click "Start Session" to view what task each user's PC is currently on. Don't miss the "View Screens" command. A browser screen will appear with real time screen images of each workstation in the list.

Secure Online Ordering Instructions 1. Click appropriate first PC license at right. 2. Check Add PCs box at bottom. Click Next. 3. Enter amount of additional PCs in your network. 4. Fill in required Customer Info. Click Next. 5. Enter your Billing Information. Click Submit. 6. Confirm order and check email for instant download.